Joining is easy! Just click here or click the "ROOTS REWARDS" tab at the bottom right of our home page to get started. Once you're registered with our store, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points!

You can earn points by participating in any of our innovative promotions! Simply click on the 'Earn Points' tab to view and take part in our current opportunities. In addition, make sure to check back often, as we're adding great new ways for you to earn points all the time!

Glad you asked! We want to make it easy and fun to redeem your hard-earned points. Just visit the 'Get Rewards' tab to view all of our exciting reward options.

Exchanging your points for great rewards couldn't be easier! Simply visit the 'Get Rewards' tab to view all of our great reward options and click the 'Redeem' button to redeem your reward.

Your up-to-date points balance is always displayed in the top of this popup.

Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Make sure to visit the 'Earn Points' tab to get started.

Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!

You should receive points in your account instantly once you complete a promotion!

Nope! Your points will never expire.

When you return an item, you lose the associated credit you originally earned by buying the item in the first place.
Sound kind of confusing? Let's take an example: let's say you had previously spent $50 towards a'spend $100, earn 500 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50; it's just like you hadn't bought the item in the first place.

We are available anytime to answer your questions about our rewards program! Just send us an email, and we'll be in touch.

We currently require you to have enough points to redeem any of the awards you see listed on the 'Get Rewards' tab.

From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.